Escalation Router

Enable AI agents to request human input for approvals, clarifications, and guidance

📄️ Escalation Router Overview

Understanding the centralized escalation system for human-in-the-loop AI workflows

Step-by-step guide to configuring the Escalation Router with shared mailbox setup

View pending escalations, track response times, and manage the escalation queue

Customize escalation settings including expiration, authentication, and branding